J.O Properties Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA: JO Properties does NOT share customer SMS opt-in data, phone numbers, or consent records with any third party for marketing, promotional, or commercial purposes. All text messaging originator opt-in data and consent is kept strictly confidential and will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

JO Properties ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you request information, schedule appointments, interact with our website, or choose to receive SMS and email communications from us.

1. Information We Collect

  • Personal Information
  • First name, last name, phone number, email address
  • Property address or mailing address
  • Payment information
  • Opt-in records
  • Non-Personal / Technical Information
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage patterns
  • Analytics
  • Cookies
  • Communication & Appointment Data
  • Property inquiries
  • Appointment details
  • Message delivery
  • Consent selections

2. How We Use Your Information

  • Appointment & Service Communications
  • Customer Support
  • Transaction Processing
  • Service Improvement
  • Marketing with separate consent
  • We do NOT sell or rent personal information

3. How We Share Your Information

  • Trusted providers: SMS, Email, CRM, Hosting, Analytics, Payments
  • Legal requirements
  • Business transfers
  • SMS consent never shared except aggregators/providers
  • No mobile data shared for marketing

4. SMS Messaging & Compliance

  • Low Volume Mixed SMS Program
  • Separate opt-in checkboxes
  • Appointment confirmations
  • Property reminders
  • Support updates
  • Marketing only with consent
  • Reply STOP to opt out
  • Reply HELP for help
  • Message rates may apply

5. Cookies and Tracking Technologies

  • Remember preferences
  • Improve functionality
  • Analyze performance
  • Enhance experience

6. Data Security

  • Encryption
  • Access controls
  • Security monitoring
  • Employee training
  • Secure backups

7. Data Retention

  • Provide services
  • Legal compliance
  • Resolve disputes
  • Enforce agreements

8. Your Rights & Choices

  • Access information
  • Correct information
  • Delete information
  • Withdraw consent
  • Opt out of email
  • Reply STOP for SMS

9. International Data Transfers

  • Information may be processed in the United States
  • Reasonable safeguards applied

10. External Website Links

  • Third-party links are not governed by this policy

11. Changes to This Privacy Policy

  • Policy may change periodically
  • Latest version on website

12. Terms & Conditions

13. Contact Us

Company: JO Properties
Business Email: johnathan@joproperties.net
Business Phone: +1 (609) 804-5073
Website: https://www.joproperties.net